Puma Order Tracking

Puma Order Tracking

Puma provides order tracking through its official websites. Customers receive a unique order number after a successful purchase. This number, along with an email address, allows users to check their order’s progress on the Puma tracking portal. The system displays the current status of the shipment. It also provides updates from Puma’s delivery partners.

Puma collaborates with various logistics companies across different countries. In India, partners often include Blue Dart, Delhivery, and other local courier services. The specific delivery partner for an order appears in the tracking details. The tracking portal typically provides a direct link to the courier’s own tracking page for more detailed logistics information.

Puma Order Management

Customers can cancel an order if the shipment has not yet left the warehouse. The option to cancel is usually available in the order history section of the user’s account. If the cancellation option is unavailable, the order has likely already entered the shipping process.

Puma allows returns for most items within a specified period. The return policy in India generally permits returns within 30 days of receiving the product. Items must be in an unused and original condition. They must also include all original tags and packaging. Customers can initiate a return online through their account. The process generates a return label. Customers can also return products by visiting a physical Puma store. The in-store return policy follows similar guidelines for items purchased online.

Customers can download an invoice for their order directly from their account order history page. This official document is available after the order is confirmed and processed.

Some customers may see an “order status failed” message. This typically indicates a payment gateway issue. Puma usually cancels such orders automatically. They also reverse any charges within a few business days.

Contact Information

• Phone number: 080-3535 3535
• Email address: [email protected]
• Company address: Ground floor No 496, Mahadevapura Main Road, next to Hewlett Packard Service Gate, Bengaluru, Karnataka 560016

For specific countries like the Philippines, Canada, Australia, the UK, New Zealand, Malaysia, and South Africa, please visit the relevant Puma regional website (e.g., au.puma.com) and navigate to the “Customer Service” or “Contact Us” section for localized phone numbers and support details. The process for tracking, returns, and cancellations remains largely consistent but follows the specific policy outlined on each country’s website.