Giva Order Tracking

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Giva Order Tracking Guide

To track an order placed with Giva, follow these steps or refer to the details below:

  1. Track Online via Order ID:
  • Visit the official Giva website (https://www.giva.co).
  • Navigate to the “Order Tracking” section (often under “Shipping & Handling” or “Support”).
  • Enter your Giva Order ID (received via email/SMS post-purchase) to view real-time status.
  1. Track via Giva Order Tracking App:
  • Download the official Giva app (iOS/Android) if available.
  • Log in and access the “My Orders” section.
  • Use the Order ID or registered mobile number to check delivery updates.
  1. Cancellations:
  • Orders can typically be canceled via the website/app if not yet dispatched.
  • Log in to your account, locate the order, and select “Cancel.”

Customer Support Channels:

  • Phone Number: +91 92288 37724 (customer support, available 10:00 AM–6:30 PM IST)
  • Email Address: [email protected]
  • Company Address: Third Floor, Magnum Vista, Raghuvanahalli, Bangalore 560062, Karnataka, India

Key Notes:

  • The Order ID (e.g., GIVA12345) is sufficient for tracking; no separate “tracking number” is required.
  • Shipping details, including timelines and policies, are clarified on their Shipping & Handling page (https://www.giva.co/pages/shipping-and-handling).
  • Avoid third-party links for tracking; rely only on official platforms.

Clarifications:

  • “Jiva Order Tracking” refers to a different entity unless it’s a typo.
  • Giva does not operate as a logistics provider but partners with courier services. Track parcels directly through Giva’s tools for accurate updates.

For unresolved issues, escalate via Giva’s official channels only.